Frequently Asked Questions


Why should I hire a professional pest control company?

You should hire a professional pest control company because they have been trained, certified and licensed to practice pest control in the country. A pest control professional has been educated not only to solve pest issues in the most effective way, but also in environmental awareness and safety


Why should I go on a program for pest control?

Our company has a strong focus on prevention. Our preventive approach keeps pests away from your home year-round.


What types of pest do I need an inspection for?

Every home and commercial location are unique, especially with the diversity of pest issues. Our professionals are trained to customize a protection program that will eradicate your pest problems.

Inspections are required for large infestations of roaches, ants, spiders, and fleas as well as termites, bed bugs, and rodents. This ensures that we take care of your pest problem without issue.


How often should pest control be done?

Pest control treatments should be performed at least quarterly for residential properties. If you’re bothered by mosquitoes and/or fleas, monthly services are best for you.

Commercial locations will vary due to industry, size, and existing pest issues. We always have a licensed professional inspect your business before any recommendation is made.


What do I need to do prior to the Pest Control treatment?

Clothes, toys, etc. should be moved off the ground because access to room edges is necessary for spraying. All food items should be secured and cleared from the bench and tabletops.


Will the spray you use stain my carpet?

No, it’s a water-based residual spray that doesn’t contain strong solvents which might affect coloring or finishes.


What types of chemicals will you be using? Are they toxic?

Almost all chemicals are toxic. The type of chemical used for a job varies depending on a particular infestation However, the chemicals are applied to the pests’ traffic and harborage areas, so as not to interfere with your daily routine. Furthermore, we do not use a high enough concentration in your home or business to do harm to people or pets.


Are your treatments safe for my family and pets?

Yes. However, we still recommend that you keep your children and pets away from the treated areas until they are totally dry; this typically takes about an hour.


How soon after treatment can we expect to see results?

You will see a noticeable reduction in pest activity within one to two days. Depending on the pest and the choice of materials necessary to give the best long-term results, it is not unusual to notice a gradual reduction up to two weeks.


Do I have to leave my home when you provide treatments?

Usually, it will not be necessary to leave your home. If it becomes necessary for you to be out of your home during a treatment, this will be arranged in advance for your convenience.


For how long do you guarantee/warranty your work?

The extent and terms of any of our guarantees or warranties depend upon the pest treated, the extent of the work, in addition to other factors.


What are some signs that I have a pest infestation?

The noticeable signs of an infestation would be the insects themselves, but sometimes their evidence is more subtle. When the signs of an infestation aren’t obvious, an experienced pest management professional is needed for accurate inspection and identification. Once the inspection is complete, our pest pros will design a customized pest control plan around your specific need.


If you have more questions or clarifications about the services that we offer or the pests that are possibly in your home right now, give us a call at 07 3063 4040 and our friendly customer service team will assist you with your concerns.